Terms of Service
Introduction
This website (bedbathhome.co.za) is operated by Whitehouse & Continental Linen South Africa. Throughout these terms, "we," "us" and "our" refer to Whitehouse & Continental Linen South Africa.
By accessing this website or purchasing products from us, you agree to be bound by these Terms of Service, including any additional terms, conditions and policies referenced on this site. If you do not agree to these terms, you may not use the website or its services.
These Terms of Service are governed by the laws of the Republic of South Africa, including the Consumer Protection Act, 68 of 2008 (CPA), the Electronic Communications and Transactions Act, 25 of 2002 (ECTA), and the Protection of Personal Information Act, 4 of 2013 (POPIA).
Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age, or that you are the parent or legal guardian of a minor using this site with your consent.
You may not use our products or services for any unlawful or unauthorised purpose, and you may not violate any applicable laws in your use of the service.
You must not transmit viruses, malware or any code of a destructive nature.
A breach of any of these terms may result in immediate termination of your access to the service.
2. General Conditions
We reserve the right to refuse service to any person for any reason at any time. We also reserve the right to intervene where discount codes are being misused.
Your content (excluding payment information) may be transferred unencrypted across networks and may be adapted to meet technical requirements. Payment information is always encrypted during transfer.
You may not reproduce, duplicate, copy, sell, resell or exploit any part of the service or website without our prior written permission.
Headings in these terms are for convenience only and do not affect their interpretation.
3. Accuracy of Information
We are not responsible if information on this site is not accurate, complete or current. Content is provided for general information purposes and should not be relied upon as the sole basis for decision-making.
This site may contain historical information that is not current and is provided for reference only. We reserve the right to modify the contents of the site at any time, without obligation to update any information.
4. Prices and Service Changes
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the service, or any part of it, at any time without notice.
We are not liable to you or any third party for any price change, modification, suspension or discontinuation of the service.
5. Products
Certain products may be available exclusively through the website and may have limited quantities. These are subject to return or exchange only in accordance with our Returns Policy.
We reserve the right to run promotions through our online store independently from our retail stores.
We make every effort to display product colours and images accurately. However, we cannot guarantee that your screen will display colours exactly as they appear in person.
We reserve the right to limit sales to any person, region or jurisdiction, and to limit the quantities of any product. All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
We do not warrant that any product will meet your expectations, or that any errors in the service will be corrected.
Where an offer includes a free gift with purchase, one free gift per item purchased applies unless otherwise stated.
6. Promotional Terms
From time to time, we may offer discount codes, promotions or special offers. These are subject to specific terms and conditions, which will be communicated at the time of the promotion. General promotional terms include:
- Discount codes are single-use unless otherwise stated
- Discount codes cannot be exchanged for cash or combined with other promotions unless specified
- If an order using a discount code is cancelled or returned, the discount will not be reinstated
- We reserve the right to modify or withdraw any promotion at any time without prior notice
- Misuse of discount codes may result in the code being revoked
For current promotional terms, please refer to the relevant promotion page or contact us at hello@bedbathhome.co.za.
7. Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion. We may limit quantities per person, per household or per order, and may restrict orders that appear to be placed by resellers or distributors.
If we cancel or change an order, we will attempt to notify you using the contact details provided at checkout.
You agree to provide accurate and complete purchase and account information and to keep this information up to date.
For details on returns and refunds, please see our Returns Policy.
8. Third-Party Links
Our website may contain links to third-party websites that are not affiliated with us. We are not responsible for the content, accuracy or practices of these websites, and we accept no liability for any harm or loss arising from your use of third-party services.
Please review the terms and policies of any third-party site before engaging in a transaction.
9. User Submissions
If you submit creative ideas, suggestions, feedback or other materials to us (whether requested or not), you agree that we may use, edit, copy, publish, distribute or translate such submissions in any medium, without restriction, compensation or obligation to respond.
You agree that your submissions will not violate the rights of any third party, contain unlawful or offensive material, or include malware or other harmful code. You may not use a false identity or mislead us or others as to the origin of your submissions.
We may, but are not obligated to, monitor, edit or remove content that we consider unlawful, offensive or in violation of these terms.
10. Personal Information
Your personal information is governed by our Privacy Policy, which can be viewed on our Privacy Policy page.
11. Errors, Inaccuracies and Omissions
Information on our site may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.
We reserve the right to correct errors and to change or update information, or to cancel orders if information is inaccurate, at any time without prior notice, including after you have placed your order.
12. Prohibited Uses
You are prohibited from using the site or its content:
- For any unlawful purpose
- To solicit others to perform unlawful acts
- To violate any applicable South African law or regulation
- To infringe on our intellectual property rights or those of others
- To harass, abuse, defame, intimidate or discriminate against any person
- To submit false or misleading information
- To upload or transmit viruses or malicious code
- To collect or track the personal information of others
- To spam, phish or scrape the site
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the site
We reserve the right to terminate your access to the service for violating any of these prohibitions.
13. Disclaimer of Warranties and Limitation of Liability
We do not guarantee that the service will be uninterrupted, timely, secure or error-free, or that results obtained from the service will be accurate or reliable.
The service and all products are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
To the maximum extent permitted by South African law, Whitehouse & Continental Linen South Africa, its directors, officers, employees, affiliates, agents, contractors, suppliers and service providers shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the service or any products purchased through it.
Nothing in these terms excludes or limits any rights you may have under the Consumer Protection Act, 68 of 2008, or any other legislation that cannot be excluded by agreement.
14. Indemnification
You agree to indemnify and hold harmless Whitehouse & Continental Linen South Africa and its officers, directors, employees, affiliates, agents, contractors, suppliers and service providers from any claim or demand, including reasonable legal fees, arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.
15. Severability
If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the remaining provisions will continue in full force and effect.
16. Termination
You may terminate these terms at any time by ceasing to use our services.
We may terminate or suspend your access to the service at any time, without notice, if we believe you have breached any provision of these terms. You will remain liable for all amounts due up to the date of termination.
Obligations and liabilities incurred before termination will survive.
17. Entire Agreement
These Terms of Service, together with any policies or operating rules posted on this site, constitute the entire agreement between you and us, superseding any prior agreements or communications.
The failure to exercise or enforce any right or provision of these terms does not constitute a waiver of that right or provision.
18. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.
19. Changes to These Terms
We reserve the right to update or change these Terms of Service at any time by posting updates to our website. It is your responsibility to review these terms periodically. Your continued use of the site following any changes constitutes acceptance of those changes.
20. Contact Information
For questions about these Terms of Service, contact us at:
Email: hello@bedbathhome.co.za Phone: 021 461 7000
Whitehouse & Continental Linen South Africa Unit 6B Tygerberg Business Par, 6 Koets Street, Parow Industria